The
Human Services Bureau Administrator is responsible for ensuring that
the Department’s Human Resources practices are handled in accordance
with Federal law, State statutes and rules, and Department Policy.
In addition, the administrator oversees a number of programs and
services designated by the Director. Areas of responsibility include:
recruitment, employee relations, equal employment opportunity, position
classification, employee compensation, employee records, processing of
personnel-related actions, employee benefits, CORP retirement, events,
employee assistance program, employee grievances, data collection/reporting
and occupational health. In addition the administrator serves as the agency
ADA Coordinator for employee and employment issues.
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The Human Resources Administrator
is an employee of the Department of Administration and provides oversight
of Department employment practices, ensuring they are in accordance with
appropriate Federal laws, State statutes, and Department of
Administration Personnel Rules, and for all aspects of administering
human resource support to employees (i.e., benefits and salary
administration, employee records, etc.). This position serves as the
liaison between the Department and ADOA on Human Resources issues.
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The HR Services Unit is responsible for
areas outlined below and has overall responsibility for administration of these
programs both at Central Office, COTA, and personnel offices at the
institutions as well as oversight authority over the Division Personnel Liaisons
for matters related to HR services.
Operations: New hire sign up sessions; salary administration; accurate
entry of employee, salary, and organizational/position information into the Human
Resource Management System as well as coordination with Payroll on salary and related pay actions.
Employee Benefits: Administration of the employee benefits programs
for Health, Dental, Long and Short-Term Disability, Vision, Life
Insurance, and Flexible Spending Accounts; Benefits Open Enrollment,
COBRA, annual leave donation, retiree accumulated sick leave payments;
employee personal payments for benefits during periods of leave without
pay and coordination with the Department of Administration on benefits issues.
Audit/Training: Audit and training of personnel, benefit and
HR related actions performed at the Institution and COTA Personnel Offices.
Employee Records: Maintenance of the official employee personnel
records; employment verifications; subpoenas and records retention
in accordance with federal and state law.
Other Programs: Unemployment Insurance, the performance appraisal
system (PACE), and ID and Badge control.
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The Employment Unit provides oversight concerning hiring practices and
ensures non-correctional office vacancies are advertised and filled in accordance
with Department Policy and State Personnel Rules. This unit is responsible
for announcing positions vacancies and evaluating applicants to fill state-wide
vacancies; administering the Drug-Free Workplace Program within the Department;
and evaluating special salary requests.
The Classification and Compensation section assists in the establishment of
positions, changes in position requirements, and in abolishing positions. It also
advises on agency reorganizations and compensation issues, and coordinates with
the Department of Administration on classification and compensation issues.
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The RUSH Unit is
responsible for recruitment of entry-level
Correctional Officer positions, to include
reinstatements and rehires. The hiring process
includes recruitment, medical/physical testing and
psychological testing, and facilitation of community
recruitment centers.
The CPR and Selection & Testing
Unit is responsible for preparing tests and related
materials for promotional processes for
security-series job classifications via the
Central
Promotional Register (CPR) process. It develops
the promotional registers to fill state-wide
vacancies for positions in the correctional series
and provides procedural guidance for Oral Board
panel proceedings.
Other duties include CRIPA
testing for promotional candidates.
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The Employee Assistance Office assists employees
and their family members in the areas of health and wellness, family
issues, alcohol and substance abuse, domestic violence, victim
assistance, mental health services, financial counseling and referrals. An
important element of these services is oversight to the self-referral
psychological services program. The Administrator provides mobilization
support during crisis events, to include long-term support coordination
and training, high-level consultation services to agency leadership,
and the development and implementation of actions plans for risk management.
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The Employee Relations Unit
The Employee Relations Unit advises management
and employees on laws, rules and policies and procedures relative
to staff conduct, discipline, leave administration, as well as
managing the employee awards program and special events. The ER
Unit also advises on application of Federal laws governing military
leave, family and medical leave, and assists in the review of
request for reasonable accommodation under the Americans with Disabilities
Act and assists in coordinating the optional mediation program.
As part of the Employee Relations Unit,
the Employee Grievance Coordinator provides guidance to Department staff and
management the process which involves addressing and resolving employee
issues. The guidance offered includes what issue(s) can and cannot be grieved,
response and submission time frames and extensions, the documentation required
to submit a formal grievance, allowed work time to prepare a formal grievance,
and eligible individuals who may act as an authorized grievant representative.
The goal of the Employee Grievance Process is to provide eligible employees a
fair and objective process to appeal administrative action.
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Occupational Health Unit
The Occupational Health Unit (OHU). The OHU delivers comprehensive occupational
health care to Department employees. This is accomplished in 10 prison complexes,
the COTA Academy and various administrative buildings throughout the State. The
services include, but are not limited to medical surveillance, communicable
disease management, case management of industrial injuries, early return to
work program, and medical certification for the Family and Medical Leave Act
applicants. The OHU provides specialty training to include health education,
safety and medical instructions.
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Human Resource Management Systems is responsible for reporting employee data from HRIS for Human Services staff as well as other departments. The reports range from regularly scheduled and published reports to ad hoc reporting on a needs basis. Management Systems is also responsible for the Humans Services budgeting requirements which include monthly monitoring and reporting of Human Services expenditure, submission of Human Services decision packages to PBR and inventory control for the bureau.
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The Correctional Officer Retirement Program (CORP) section is the point of contact for employees and management who need technical advice on retirement issues, CORP Law, and policy interpretation. This section also performs retirement estimates and benefit calculations, pre-retirement seminars, new hire physicals, and local board meetings. The two Pension Benefit specialists are the liaison to the CORP Board, the Department and the CORP Fund Managers Office.
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Events Coordinator Administrator showcases employees through special events, projects, and stories to foster a better understanding of our agency and staff. This office plans, manages, and executes Department special events throughout the year. As the point person for these events, including the coordination of the
State Employees Charitable Campaign (SECC), Law Enforcement Torch Run and conferences, this office is responsible for developing and maintaining a master plan and timeline for events and strategies that generate backing and sponsorship.
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