Human Services Bureau (HSB)
The Human Services Bureau Administrator
is responsible for ensuring that the Department’s Human
Services practices are handled in accordance with Federal law,
State statutes and rules, and Department Policy. In addition,
the administrator oversees a number of programs and services
designated by the Director. Areas of responsibility include:
recruitment, employee relations, equal employment opportunity,
position classification, employee compensation, employee
records, processing of personnel-related actions, employee
benefits, CORP retirement, events, employee assistance program,
employee grievances, data collection/reporting and occupational
health. In addition the administrator serves as the agency ADA
Coordinator for employee and employment issues.
Human Services The Human
Services Administrator is an employee of the Department of
Administration and provides
oversight of Department employment practices, ensuring they are
in accordance with appropriate Federal laws, State statutes, and
Department of Administration Personnel Rules, and for all
aspects of administering human resource support to employees
(i.e., benefits and salary administration, employee records,
etc.). This position serves as the liaison between the
Department and ADOA on Human Services issues.
HR Administrative Services
Operations: New hire sign up
sessions; salary administration; accurate entry of
employee, salary, and organizational/position
information into the Human Services Management
System as well as coordination with Payroll on
salary and related pay actions.
Employee Benefits: Administration
of the employee benefits programs for Health,
Dental, Long and Short-Term Disability, Vision, Life
Insurance, and Flexible Spending Accounts; Benefits
Open Enrollment, COBRA, annual leave donation,
retiree accumulated sick leave payments; employee
personal payments for benefits during periods of
leave without pay and coordination with the
Department of Administration on benefits issues.
Audit/Training: Audit and
training of personnel, benefit and HR related
actions performed at the Institution and COTA
Personnel Offices.
Employee Records: Maintenance of
the official employee personnel records; employment
verifications; subpoenas and records retention in
accordance with federal and state law.
Other Programs: Unemployment
Insurance, the performance appraisal system (PACE),
and ID and Badge control.
v Employment, Staffing,
Classification & Compensation Unit
This Unit provides oversight
concerning hiring practices and ensures
non-correctional office vacancies are advertised and
filled in accordance with Department Policy and
State Personnel Rules.
The Staffing section is
responsible for announcing position vacancies,
evaluating applicants, and filling state-wide
vacancies; developing, implementing, and
administering the Drug-Free Workplace Program within
the Department; and evaluates special salary
requests.
The Classification and
Compensation section assists in the establishment of
positions, changes in position requirements, and in
abolishing positions. It also advises on agency
reorganizations and compensation issues, and
coordinates with the Department of Administration on
classification and compensation issues.
v Recruitment Unit for
Selection and Hiring (RUSH), Central Promotional
Register (CPR), and Selection & Testing
The
RUSH Unit is responsible for
recruitment of entry-level Correctional Officer
positions, to include reinstatements and rehires.
The hiring process includes recruitment,
medical/physical testing and psychological testing,
and facilitation of community recruitment centers.
The CPR and Selection & Testing
Unit is responsible for preparing tests and related
materials for promotional processes for
security-series job classifications via the
Central
Promotional Register (CPR) process. It develops the
promotional registers to fill state-wide vacancies
for positions in the correctional series and
provides procedural guidance for Oral Board panel
proceedings.
Other duties include CRIPA
testing for promotional candidates.
ADC Employment Opportunities
The Employee Assistance Office
assists employees and their family members in the areas of
health and wellness, family issues, alcohol and substance abuse,
domestic violence, victim assistance, mental health services,
financial counseling and referrals. An important element of
these services is oversight to the self-referral psychological
services program. The Administrator provides mobilization
support during crisis events, to include long-term support
coordination and training, high-level consultation services to
agency leadership, and the development and implementation of
actions plans for risk management.
Employee Relations Unit. The
Employee Relations Unit advises management and employees
on laws, rules and policies and procedures relative to
staff conduct, discipline, leave administration, as well
as managing the employee awards program and special
events. The ER Unit also advises on application of
Federal laws governing military leave, family and
medical leave, and assists in the review of request for
reasonable accommodation under the Americans with
Disabilities Act and assists in resolving employee
complaints.
Employee Grievance Coordinator.
As part of the Employee Relations Unit, the Employee
Grievance Coordinator provides guidance to Department
staff and management the process which involves
addressing and resolving employee issues. The guidance
offered includes what issue(s) can and cannot be
grieved, response and submission time frames and
extensions, the documentation required to submit a
formal grievance, allowed work time to prepare a formal
grievance, and eligible individuals who may act as an
authorized grievant representative. The goal of the
Employee Grievance Process is to provide eligible
employees a fair and objective process to appeal
administrative action. The Employee Grievance
Coordinator also coordinates the optional Mediation
Program as an alternative method of addressing employee
disputes.
Equal Opportunity Unit. The Equal
Opportunity Unit (EOU) assists management and employees
with resolving concerns regarding issues of
discrimination. The EOU further monitors the
Department's workforce to ensure that qualified
individuals are recruited for employment without regard
to race, color, sex, religion, national origin, age,
disability status, disabled veteran status, veteran
status or political affiliation, unless exceptions are
made because of bona fide occupational qualifications.
The Unit publishes the Department’s Equal Opportunity
Plan annually as well as other statistical reports
throughout the year.
The Occupational Health Unit (OHU).
The OHU delivers comprehensive occupational health
care to Department employees. This is accomplished in 10
prison complexes, the COTA Academy and various
administrative buildings throughout the State. The
services include, but are not limited to medical
surveillance, communicable disease management, case
management of industrial injuries, early return to work
program, and medical certification for the Family and
Medical Leave Act applicants. The OHU provided specialty
training to include health education, safety and medical
instructions.
Human Resource Management Systems
is responsible for reporting employee data from HRIS for Human
Services staff as well as other departments. The reports range
from regularly scheduled and published reports to ad hoc
reporting on a needs basis. Management Systems is also
responsible for the Humans Services budgeting requirements which
include monthly monitoring and reporting of Human Services
expenditure, submission of Human Services decision packages to
PBR and inventory control for the bureau.
The
Correctional Officer Retirement Program (CORP)
section is the point of contact for employees and management who
need technical advice on retirement issues, CORP Law, and policy
interpretation. This section also performs retirement estimates
and benefit calculations, pre-retirement seminars, new hire
physicals, and local board meetings. The two Pension Benefit
specialists are the liaison to the CORP Board, the Department
and the CORP Fund Managers Office.
Events Coordinator Administrator
showcases employees through special events, projects, and
stories to foster a better understanding of our agency and
staff. This office plans, manages, and executes Department
special events throughout the year. As the point person for
these events, including the coordination of the
State Employees
Charitable Campaign (SECC), Law Enforcement Torch Run and
conferences, this office is responsible for developing and
maintaining a master plan and timeline for events and strategies
that generate backing and sponsorship.
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