Division Director,
Support Services Laura Krause Support Services
Division MissionThrough full programming of Arizona Department of Corrections offenders, the Support Services Division contributes to the Department's efforts to reduce Arizona's relapse, revocation, and recidivism rates. The agency's mission is achieved through the administration of a strategic and integrated offender programming system that combines the strengths of Religious Services, Education and Work-Based Education (Vocational Training). Human ServicesThe Human Services Bureau ensures human resource practices are administered in accordance with laws, rules, regulations and department policies. It oversees various programs and services as designated by the Director, including recruitment, employee relations, equal employment opportunity, position classification, employee compensation, employee records, processing of personnel-related actions, employee benefits, CORP retirement, events, employee assistance program, employee grievances, data collection/reporting and occupational health. In addition the Bureau Administrator serves as the agency ADA Coordinator for employee and employment issues. Staff Development & TrainingThe Staff Development & Training Bureau provides pre-service training for correctional cadets, as well as in-service training and professional development academies for correctional and non-correctional employees. Our program development and pre-service/in-service curriculum staff work diligently to provide ADC employees with the skills and knowledge to enhance their job performance. Program Providers Realizing the importance of Workforce Development, we provide basic educational services to offenders in three program areas: Functional Literacy, GED Preparation and Work-Based Education (Vocational). These programs are designed to provide offenders with skills to assist them in obtaining work while incarcerated, as well as upon release. Arizona Correctional Industries (ACI) is an integral component of the overall Arizona Department of Corrections prison work program. Legislatively mandated to operate as a fiscally self-sufficient enterprise, ACI provides business and industry activities which trains and employs offenders in jobs that reflect employment opportunities found in the community. The industries and enterprises operated by ACI provide valuable training and employment of offenders in the manufacturing of products or production of services as needed for the construction, operation, maintenance or use of any office, department, institution or agency supported by the state, its political subdivisions, or for sale to the public. Being able to work and support your family is one of the four core building blocks for community success. ACI businesses include metal fabrication, furniture construction, data fulfillment, printing and graphic arts, agriculture, mattress factory, bakery, sewing, and license plate manufacturing. Partnerships with the private sector include the following industries: agriculture, telemarketing, modular office manufacturing, trailer manufacturing, and semi truck refurbishing. The presence of a spiritual environment models, promotes, and encourage offenders to develop a sense of hope and a redemptive and productive lifestyle. The Department's Volunteer program provides spiritual programming through a respected and recognized volunteer community which reinforces spiritual educational and other pro-social values and beliefs. Positive spiritual reentry mentors wrap support systems around each offender. This is a recognized core building block to long term public safety and civil and productive citizenship.
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