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OFFENDER SERVICES BUREAU

Offender Services Bureau is responsible for the determination of offender release eligibility and institution assignment of all offenders committed to the Department of Corrections. Offender Services Bureau is comprised of:


  • Intake and Assessment
  • Offender Classification/Movement
  • Offender Information
  • Protective Segregation Unit
  • Public Access
  • Time Computation

  • Intake and Assessment

    Offender Intake and Assessment for the Arizona Department of Corrections takes place at four locations: Arizona State Prison Complex-Phoenix, adult males; Arizona State Prison Complex-Perryville, adult and minor females and females sentenced to death; Arizona State Prison Complex-Tucson, minor males sentenced as adults; and Arizona State Prison Complex-Eyman, SMU II, males sentenced to death. This process usually takes about 5-10 days to complete.  Inmates who are sentenced to six months or less to serve are usually processed within 3 days.  

    During the period at Intake Assessment, offenders take part in Admission/Orientation and are classified under the Offender Classification System. Upon entering the Department's custody, each offender is assessed for security and custody risk, and for specific services such as medical, mental health, substance abuse or sex offense treatment and/or programming needs such as education, vocational training and work skills and other placement considerations.

    For further information, please contact

    (602) 542-3896

    or
    Bureau Administrator
    (602) 542-3122

    Offender Classification/Movement

    Offenders received into the Arizona Department of Corrections are initially classified utilizing an objective Custody Classification System (CCS). The classification profile consists of an offender's custody classification and internal risk levels, as well as programming needs. Offenders are reviewed on a annual basis. Classification scores are adjusted based on information received during the review period to include behavior, time left to serve, and overall history. An offender’s placement is changed when the custody classification indicates the offender  no longer meets the custody/security designation of the current unit assignment. A daily count sheet and vacancy report are generated each weekday. Count information is submitted through each complex Offender Information Unit (OIU) each morning. The count sheet includes information on beds, types by unit statewide, the number of offenders physically assigned, on out count and pending in the county jails. The Classification Unit schedules offender movement from the county jails and transfers between the prison units.

    Notice to Inmates

    Message from Program Services Director

    Objective Classification Custody Manual

    Video (small) | Video (large)

    For further information, please contact
    Classification Manager
    (602) 542-3896

    Offender Information


    • Establishes master record for all new commitments, retrieves, and re-activates files of re-committed offenders. Closes out files of offenders who have expired all ADC sentences. Ensures accountability of files and proper retention.
    • Maintains accurate active and inactive offender master record files
    • Provides assistance to public in accessing offender records, answering written requests & court orders
    • Prior Conviction Package: Prepares evidentiary packets (prior packets) on felony prosecution cases. Responds to subpoenas to testify on authenticity of "prior packet"
    • Detainers/Notifications: Processes and logs all requests for detainers from other jurisdictions
    • Absolute Discharge: Responds to written requests from ex-offenders for absolute discharge

    For further information, please contact
    Records Supervisor
    (602) 542-3277

    Protective Segregation Unit (PSU)

    The Protective Segregation Unit (PSU) is responsible for ensuring compliance with Director's Instruction #67, Protective Segregation (PS). All Protective Segreation (PS) files are reviewed by PSU staff for proper format and adherence to policy. This ensures that file information is complete to include Do Not House With (DNHW) additions or removals. Offenders with possible protection issues or concerns that involve any Security Threat Groups are reviewed per the Protective Segregation policy which may include review by the Protective Segregation Committee.  The Protective Segregation Committee is comprised of the Protective Segregation Administrator, a Classification Correctional Officer IV and an Investigator from the Security Threat Group Unit. Decisions are clearly documented and justified. The appeal process is tracked and responses coordinated through the PSU. The file is tracked until movement is completed.

    For further information, please contact
    PSU Administrator
    (602) 542-0126

    Public Access

    Public records and information are made available for review in accordance with Arizona Statute and Arizona Department of Corrections policy. Public record documents from offender records are provided upon written request by letter, fax, or email, subpoena, or court order.

    All requests for public access to offender records are accepted between 8:00 AM and 5:00 PM, Monday through Friday, except for legal holidays. Charges for copies produced from an offender’s record are in accordance with and outlined in Department Order #201, Information Release.


    For further information, please contact
    Public Access Office
    via email

    or

     (602) 542-5886

    or

    (602) 542-5590

    or

    fax: (602) 542-3965


     

     

    Time Computation

    The Time Computation Unit has responsibility for the calculation of release eligibility dates for all offenders and oversight of the institution release processes. This would include the auditing of intake documents for accuracy, recalculation of release eligibility dates due to forfeiture of release credits, a change in release credits earned due to disciplinary sanctions and monitoring of the release eligibility dates.

    Audit Intake: Ensures accurate information from court documents is annotated in Adult Inmate Management System (AIMS). Calculates offender release date(s) in accordance with the certified sentencing order and applicable statutes. Requests clarification from sentencing court or Department's General Counsel on discrepancies in court orders. Forwards restitution information to Inmate Banking.

    Sentence Modifications: Verifies additional sentences and sentence modifications. Re-calculates release dates based on certified sentencing orders. Verifies authenticity of conviction and sentence vacates.

    Board of Executive Clemency (BOEC) Certification: Certifies eligible offenders for BOEC review monthly. Verifies eligibility for commutation and/or pardon and forward applications to the Board of Executive Clemency.

    Forfeitures/Restorations and Class III Rescissions: Reviews and verifies all recommendations for forfeiture, restoration or rescissions. Ensures policy compliance. Processes approved actions and re-calculate time accordingly.

    For further information, please contact
    Time Computation Office

     (602) 542-1870



    For further information, please contact
     

    (602) 542-3896

    or

    (602) 542-5586

     


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