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OFFENDER SUPPORT SERVICES

Offender Services Bureau is responsible for the determination of offender release eligibility and institution assignment of all offenders committed to the Department of Corrections. Offender Services Bureau is comprised of:


  • Intake and Assessment
  • Offender Classification/Movement
  • Offender Information
  • Time Computation

  • Intake and Assessment

    Offender Intake and Assessment for the Arizona Department of Corrections takes place at four locations: Arizona State Prison Complex-Phoenix, adult males; Arizona State Prison Complex-Perryville, adult and minor females and females sentenced to death; Arizona State Prison Complex-Tucson, minor males sentenced as adults; and Arizona State Prison Complex-Eyman, Browning Unit, males sentenced to death. This process usually takes about 5-10 days to complete.  Inmates who are sentenced to six months or less to serve are usually processed within 3 days.  

    During the period at Intake Assessment, offenders take part in Admission/Orientation and are classified under the Offender Classification System. Upon entering the Department's custody, each offender is assessed for security and custody risk, and for specific services such as medical, mental health, substance abuse or sex offense treatment and/or programming needs such as education, vocational training and work skills and other placement considerations.

    For further information, please contact

    Audrey Burke, Administrator

    aburke@azcorrections.gov

    (602) 542-4957

     

    Offender Classification/Movement

    Offenders received into the Arizona Department of Corrections are initially classified utilizing an objective Custody Classification System (CCS). The classification profile consists of an offender's custody classification and internal risk levels, as well as programming needs. Offenders are reviewed on a annual basis. Classification scores are adjusted based on information received during the review period to include behavior, time left to serve, and overall history. An offender’s placement is changed when the custody classification indicates the offender  no longer meets the custody/security designation of the current unit assignment. A daily count sheet and vacancy report are generated each weekday. Count information is submitted through each complex Offender Information Unit (OIU) each morning. The count sheet includes information on beds, types by unit statewide, the number of offenders physically assigned, on out count and pending in the county jails. The Classification Unit schedules offender movement from the county jails and transfers between the prison units.


    For further information, please contact
    Kristine Harkins, Classification Manager

    kharkins@azcorrections.gov
    (602) 542-3896

    Offender Information

    • Maintains accurate active and inactive offender master record files

    • Provides assistance to public in accessing offender records, answering written requests & court orders

    • Prior Conviction Package: Prepares evidentiary packets (prior packets) on felony prosecution cases. Responds to subpoenas to testify on authenticity of "prior packet"

    • Detainers/Notifications: Processes and logs all requests for detainers from other jurisdictions

    • Absolute Discharge: Responds to written requests from ex-offenders for absolute discharge

     

    For further information, please contact
    Mellissa Garza, Records Supervisor

    mgarza@azcorrections.gov
    (602) 542-9166

    Time Computation

    The Time Computation Unit has responsibility for the calculation of release eligibility dates for all offenders and oversight of the institution release processes. This would include the auditing of intake documents for accuracy, recalculation of release eligibility dates due to forfeiture of release credits, a change in release credits earned due to disciplinary sanctions and monitoring of the release eligibility dates.

     

  • Audit Intake: Ensures accurate information from court documents is annotated in Adult Inmate Management System (AIMS). Calculates offender release date(s) in accordance with the certified sentencing order and applicable statutes. Requests clarification from sentencing court or Department's General Counsel on discrepancies in court orders. Forwards restitution information to Inmate Banking.
  • Sentence Modifications: Verifies additional sentences and sentence modifications. Re-calculates release dates based on certified sentencing orders. Verifies authenticity of conviction and sentence vacates.
  • Board of Executive Clemency (BOEC) Certification: Certifies eligible offenders for BOEC review monthly. Verifies eligibility for commutation and/or pardon and forward applications to the Board of Executive Clemency.
  • Forfeitures/Restorations and Class III Rescissions: Reviews and verifies all recommendations for forfeiture, restoration or rescissions. Ensures policy compliance. Processes approved actions and re-calculate time accordingly.
  • For further information, please contact:
    Peggy Soto, Administrator
    psoto@azcorrections.gov
    (602) 542-1880

     

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